Reservation Specialist

Applications Accepted: March 6, 2025 - May 1, 2025

Email: [email protected]

Years of Experience: 0-5

Full Time / Part Time: Full Time

Employment Type: Permanent

Job Category: Entry Level

 

Belle Meade Historic Site is currently seeking friendly and outgoing individuals to join our hospitality-focused team as Tickets & Guest Services Representatives. In this role, you will be responsible for greeting guests, selling tickets on-site, checking in guests who have pre-booked their tickets, and directing guests to various experiences. We are looking for individuals who possess a team-oriented mindset, a passion for providing excellent customer service, and a commitment to hospitality.

  • Key Responsibilities:
    • Greet and welcome guests to the site, collect tickets, and provide general directions related to exhibits and points of interest on-site.
    • Demonstrate a customer service attitude and be comfortable interacting with large groups of people on a daily basis.
    • Develop knowledge of all public ticketed experiences on site and sell experiences to walk in guests
    • Assist with special events and programs, which may be held on weekends.
    • Perform other duties as assigned by management.
  • Qualifications:
    • Excellent oral communication skills and experience working with the public are required.
    • Articulate, reliable, and have a neat appearance.
    • Prior experience with a point-of-sale system is preferred.
    • A bachelor’s degree is preferred but not required.
    • Must be available to work as scheduled, which may include weekends and holidays.
  • Schedule:
    • This position will have a flexible work schedule designed by the employee and the hiring manager that will consist of weekends and some holidays.
    • Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm and the work schedule for this position reflects these hours.
  • Employee Benefits:
    • Employee discount at various food, beverage, and retail locations across the site
    • Full-time employees are eligible for health care benefits.
  • Education:
    • A bachelor’s degree is preferred but not required.
    • Highschool Diploma required
  • Work Location:
    • This is an on site role located at Belle Meade Historic Site & Winery: 110 Leake Avenue Nashville, TN 37205
  • Compensation:
    • Starting pay at $17.00 per hour and may be adjustable depending on the candidate.
  • Professional Growth
    • Employees that demonstrate a commitment to excellence in hospitality, customer service, and guest experience may have the opportunity to transition into other roles depending on the operational needs of Belle Meade Historic Site & Winery.
  • Application Process:
    • To apply please send resume and cover letter to [email protected]
    • Qualified Candidates will be contacted