The Nashville Convention & Visitors Corp offers professional and personalized housing services for meeting planners utilizing 1,000 or more rooms on peak night and a minimum of three hotels. Nashville has partnered with Maritz in using their Maritz system to offer a centralized source to manage housing blocks and reservations.
Maritz Housing system decreases cumbersome manual processes and increases efficiency and revenue by automating the group housing process. Maritz’s internet-based tools provide the housing team and planners with total control over the events and ultimately reduces attrition exposure. It simplifies the reservation process for attendees, decreases reporting time for planners, and increases overall attendee satisfaction.
Benefits for Meeting Planners:
- Secure internet environment for managing hotel inventory and processing data necessary for group history
- Assistance with developing the housing reservation form, hotel location maps, and attendee instructions for reservations
- Management of sub-blocks and VIP blocks for proper room allocation and special requests
- Review actual arrival/departure patterns, booking pace and real-time pick-up information, all of which is valuable when negotiating future room blocks
- Shared reporting for planners and hotels to view real-time pick-up reports via the internet at anytime
- Complete and accurate post-event reports reflecting total pick-up, reservation methods, and event booking patterns
- Increased attendee satisfaction by improved overall booking and trip planning experience
- Facilitated transfer of housing information to next host city
Benefits for Attendees:
- Written hotel acknowledgements confirming reservations are sent immediately via email or fax and within a week of receipt when sent by mail
Missey Garcia-Smith
Vice President, Convention Services
615-259-4771
missey@visitmusiccity.com